About Us
Tianjin Super Star Technology Development Co.,Ltd is located in one of China’s largest artificial flowers production bases–Tianjin, China.Founded by Lily and Given in the early 21st century.Super Star takes silk flower production and wholesale as main business, related accessories as support business,it has developed into a system of design, production and sales.Super Star has a wide range species of flowers, the main products include orchid, rose, hydrangea,peony, sunflower,cherry blossom,artificial plant,tulip and many other decoration products.Main material is silk , polyester,Pu,Pe, and real touch latex After years efforts,Super star grows up very fast, our flowers are welcomed both in domestic and abroad.I Flower is our band name. all the members in our office love artificial flowers, so there will be a story happened between every staff and the flowers since the first day they came to work here. That’s “I and Flower” first time came to our boss’s mind. Moreover, the letter “I” pronunciation is same as the Chinese word which means “love”. That’s how our brand- I flower coming up.Super star offer you the right product which you are looking for.From the first time you contact with us, you will feel our service is good.Packing,shipping and after service, we focus on these three part. All the staff work hard to satisfy the client needs. That’s why we grow up fast.Super star welcome you to give us an inquiry.
Professional customer service team
Exceptional Customer Care at IFG.
At IFG, our customer service team embodies the perfect blend of warmth and efficiency. Available 24/7 through multiple channels (live chat, email, and phone), our dedicated specialists deliver lightning-fast responses – typically answering inquiries within 15 minutes during business hours.
What sets us apart:
✅Solution-Oriented Approach: From product selection to post-purchase support, we handle all concerns with personalized solutions
✅Empathy-Driven Service: Trained floral consultants who listen attentively and communicate with genuine care
✅Continuous Support: Comprehensive assistance through order tracking, customization requests, and delivery coordination
✅Multilingual Support: Serving global clients in English.
“Our clients aren’t just purchasing artificial arrangements-they’re investing in stress-free experiences,” says [Service Manager Name]. “We pride ourselves on transforming routine service interactions into moments that reflect the beauty of our products.”
Every team member undergoes rigorous hospitality training and product education, ensuring expert guidance whether you’re decorating an event space or sourcing commercial displays. Let us prove why 98.6% of clients rate our service “exceeds expectations” in post-order surveys.
Our staff is making products
About logistics
In our company, the logistics system is a solid support for foreign trade business. No matter where your goods are in the world, we can provide a variety of shipping methods to meet your diverse needs. Air freight, with its high efficiency and fast characteristics, allows your goods to cross the ocean at the fastest speed; sea freight, economical and powerful, provides a stable transportation guarantee for large quantities of goods.
Not only that, our professional logistics team carefully controls every link. From the packaging, loading and unloading of the goods to the monitoring of the transportation process, strict protective measures are taken to ensure that the products are intact during transportation and finally arrive at the receiving place safely and on time. If you choose our company’s products, you can rest assured in terms of logistics services.
